Hi! We are excited to announce a new feature included in our product - shipment tracking and visibility! Anytime you include shipping details with your invoices, we will share that information with your customers and include real-time status updates when possible.
Where can my customers see the shipping details?
- The invoice PDF file sent to your customers via email (includes tracking number and courier)
- Invoice emails sent to your customers (includes tracking number and courier)
- Your customers' Resolve dashboard (includes tracking number, courier, estimated delivery date, shipping status, and a link to the courier's tracking website)
![Screen_Shot_2024-08-15_at_4_45_36_PM](https://canny.io/images/1cf06e6fe3321c439e9996b86b041527.png)
Where can I see the shipping details I have added to my invoices?
- A new Shippingtab has been added to the Invoices page in the Resolve Dashboard where you can see the tracking number, courier, and real-time status updates.
- Additionally, you can add, edit, and delete shipping information from invoices that have already been sent from the same tab
![Screen_Shot_2024-08-15_at_4_40_24_PM](https://canny.io/images/d37d40a2dca4540f900cfd2bdf4428c4.png)
Have questions? Refer to this Help Article or reach out to one of our team members and we will be happy to assist you.